Shipping policy

SHIPPING POLICY

SUBJECT TO STOCK AVAILABILITY.
WE TRY TO MAINTAIN ACCURATE STOCK COUNTS ON OUR WEBSITE BUT FROM TIME TO TIME THERE MAY BE A STOCK DISCREPENCY AND WE WILL NOT BE ABLE TO FULFILL ALL YOUR ITEMS AT TIME OF PURCHASE. IN THIS INSTANCE, WE WILL FULFILL THE AVAILABLE PRODUCTS TO YOU, AND CONTACT YOU ABOUT WHETHER  YOU WOULD PREFER TO AWAIT RESTOCKING OF THE BACKORDERED ITEM OR IF YOU WOULD PREFER FOR US TO PROCESS A REFUND.

ORDER PROCESSING
PLEASE ALLOW 1-5 (BUSINESS DAYS) FOR OUR TEAM TO PROCESS AND DISPATCH EVERY ORDER. ONCE SHIPPED, THE PACKAGE WILL BE DELIVERED WITHIN 2-4 BUSINESS DAYS AFTER FULFILLMENT. THE ESTIMATED SHIPPING TIME MAY BE SUBJECT TO DELAYS DUE TO SHIPPING DESTINATION AND NATIONAL HOLIDAYS. WE ASK THAT YOU PLEASE ALLOW UP TO 15 BUSINESS DAYS BEFORE CONTACTING US IN REGARDS TO YOUR ORDER.

FOR ANY MODIFICATION REGARDING ORDER PLEASE GET IN TOUCH WITH OUR CUSTOMER SERVICE. YOU HAVE 12 HOUR AFTER PURCHASE TO DO SO OR IT WILL AUTOMATICALLY BE SHIPPED.

SHIPPING PRICES AND RATES WILL BE CALCULATED AUTOMATICALLY AT CHECKOUT BASED ON ORDER'S WEIGHT.

SHIPPING IS NON REFUNDABLE IN ANY CONDITION.

PLEASE NOTE THAT THE TIMELINES ABOVE APPLY AFTER THE ORDER HAS ACTUALLY SHIPPED AND NOT FROM THE TIME YOU PLACE THE ORDER.

FOR ANY UPDATES ON YOUR ORDER/INQUIRES ABOUT SHIPPING PLEASE GET IN TOUCH WITH US THROUGH EMAIL shopfreezestudios@gmail.com OR WHATSAPP US AT +91 87695 48940.

THANK YOU
FREEZE STUDIOS